Canon MG5300 printer will not print after reinstalling Ubuntu 20.04

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First, be patient with me as I am new to Ubuntu. Had Ubuntu 19.10 installed on my computer and my printer worked no problem. Upgraded to 20.04 and still had no problems until I had to reinstall 20.04. In the first installation home directory was all one, now I have switched to home on a separate partition (don’t think that would be part of the problem but I’m trying to give you as much info as I can). I went into Ubuntu wiki “debugging printing problems” and ran through the terminal commands that were there. Below is the output from my terminal session.
[email protected]:~$ lpstat -p -d
printer Canon_MG5300_series is idle. enabled since Wed 06 May 2020 08:40:43 PM
no system default destination

[email protected]:~$ lpoptions -d printer
lpoptions: Unknown printer or class.

[email protected]:~$ lsmod | grep usb
usblp 24576 0
usb_storage 77824 2 uas,ums_realtek
usbhid 57344 0
hid 131072 2 usbhid,hid_generic

[email protected]:~$ tail -f /var/log/syslog
May 6 20:54:12 asus-main systemd[1]: Starting PackageKit Daemon…
May 6 20:54:12 asus-main PackageKit: daemon start
May 6 20:54:12 asus-main dbus-daemon[782]: [system] Successfully activated service ‘org.freedesktop.PackageKit’
May 6 20:54:12 asus-main systemd[1]: Started PackageKit Daemon.
May 6 20:54:12 asus-main PackageKit: resolve transaction /29_cbcedcda from uid 1000 finished with success after 356ms
May 6 20:54:39 asus-main PackageKit: resolve transaction /30_caccbeda from uid 1000 finished with success after 352ms
May 6 20:55:53 asus-main PackageKit: resolve transaction /31_edddebed from uid 1000 finished with success after 354ms
May 6 20:55:53 asus-main PackageKit: get-details transaction /32_cbdbcbcd from uid 1000 finished with success after 358ms
May 6 20:57:35 asus-main snapd[798]: api.go:985: Installing snap “libreoffice” revision unset
May 6 20:57:45 asus-main systemd[1727]: gnome-launched-gnome-control-center.desktop-6086.scope: Succeeded.
May 6 21:00:10 asus-main systemd[1]: Started Configure Plugged-In Printer.
May 6 21:00:10 asus-main udev-configure-printer: add usb-001-008
May 6 21:00:10 asus-main udev-configure-printer: device devpath is /devices/pci0000:00/0000:00:12.2/usb1/1-1
May 6 21:00:10 asus-main udev-configure-printer: Device already handled
May 6 21:00:10 asus-main systemd[1]: [email protected]: Main process exited, code=exited, status=1/FAILURE
May 6 21:00:10 asus-main systemd[1]: [email protected]: Failed with result ‘exit-code’.
May 6 21:00:25 asus-main systemd-resolved[770]: Server returned error NXDOMAIN, mitigating potential DNS violation DVE-2018-0001, retrying transaction with reduced feature level UDP.
May 6 21:00:26 asus-main systemd-resolved[770]: message repeated 2 times: [ Server returned error NXDOMAIN, mitigating potential DNS violation DVE-2018-0001, retrying transaction with reduced feature level UDP.]
May 6 21:00:26 asus-main colord[870]: failed to get session [pid 3480]: No data available
May 6 21:00:57 asus-main PackageKit: daemon quit
May 6 21:00:57 asus-main systemd[1]: packagekit.service: Succeeded.
^C

[email protected]:~$ tail -f /var/log/syslog
May 6 21:01:43 asus-main /usr/lib/gdm3/gdm-x-session[1813]: (II) RADEON(0): Modeline “800×600″x0.0 49.50 800 816 896 1056 600 601 604 625 +hsync +vsync (46.9 kHz e)
May 6 21:01:43 asus-main /usr/lib/gdm3/gdm-x-session[1813]: (II) RADEON(0): Modeline “800×600″x0.0 50.00 800 856 976 1040 600 637 643 666 +hsync +vsync (48.1 kHz e)
May 6 21:01:43 asus-main /usr/lib/gdm3/gdm-x-session[1813]: (II) RADEON(0): Modeline “1152×864″x0.0 108.00 1152 1216 1344 1600 864 865 868 900 +hsync +vsync (67.5 kHz e)
May 6 21:01:43 asus-main /usr/lib/gdm3/gdm-x-session[1813]: (II) RADEON(0): Modeline “1280×720″x60.0 74.48 1280 1336 1472 1664 720 721 724 746 -hsync +vsync (44.8 kHz e)
May 6 21:01:43 asus-main /usr/lib/gdm3/gdm-x-session[1813]: (II) RADEON(0): Modeline “1280×800″x0.0 71.00 1280 1328 1360 1440 800 803 809 823 +hsync -vsync (49.3 kHz e)
May 6 21:01:45 asus-main ModemManager[885]: <info> Couldn’t check support for device ‘/sys/devices/pci0000:00/0000:00:15.1/0000:03:00.0’: not supported by any plugin
May 6 21:01:47 asus-main dbus-daemon[1740]: apparmor=”DENIED” operation=”dbus_method_call” bus=”session” path=”/org/gtk/Notifications” interface=”org.gtk.Notifications” member=”AddNotification” mask=”send” name=”org.gtk.Notifications” pid=2246 label=”snap.snap-store.ubuntu-software” peer_pid=2068 peer_label=”unconfined”
May 6 21:01:47 asus-main systemd[1727]: tracker-extract.service: Succeeded.
May 6 21:02:07 asus-main tracker-store[6792]: OK
May 6 21:02:07 asus-main systemd[1727]: tracker-store.service: Succeeded.
^C

[email protected]:~$ lsusb
Bus 006 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 005 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 001 Device 004: ID 0bda:0158 Realtek Semiconductor Corp. USB 2.0 multicard reader
Bus 001 Device 008: ID 04a9:1754 Canon, Inc. PIXMA MG5300 Series
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 003 Device 003: ID 0461:4de2 Primax Electronics, Ltd USB Optical Mouse
Bus 003 Device 002: ID 0461:4e26 Primax Electronics, Ltd Wired USB Keyboard
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub

[email protected]:~$ ls -l /dev/usb/lp* /dev/bus/usb/*/*
crw-rw-r– 1 root root 189, 0 May 6 21:01 /dev/bus/usb/001/001
crw-rw-r– 1 root root 189, 3 May 6 21:01 /dev/bus/usb/001/004
crw-rw-r–+ 1 root lp 189, 7 May 6 21:01 /dev/bus/usb/001/008
crw-rw-r– 1 root root 189, 128 May 6 21:01 /dev/bus/usb/002/001
crw-rw-r– 1 root root 189, 256 May 6 21:01 /dev/bus/usb/003/001
crw-rw-r– 1 root root 189, 257 May 6 21:01 /dev/bus/usb/003/002
crw-rw-r– 1 root root 189, 258 May 6 21:01 /dev/bus/usb/003/003
crw-rw-r– 1 root root 189, 384 May 6 21:01 /dev/bus/usb/004/001
crw-rw-r– 1 root root 189, 512 May 6 21:01 /dev/bus/usb/005/001
crw-rw-r– 1 root root 189, 640 May 6 21:01 /dev/bus/usb/006/001
crw-rw—- 1 root lp 180, 0 May 6 21:01 /dev/usb/lp0

[email protected]:~$ sudo usb_printerid /dev/usb/lp0
[sudo] password for james:
GET_DEVICE_ID string:
MFG:Canon;CMD:BJL,BJRaster3,BSCCe,NCCe,IVEC,IVECPLI;SOJ:BJNP2,BJNPe;MDL:MG5300 series;CLS:PRINTER;DES:Canon MG5300 series;VER:2.030;STA:10;FSI:03;HRI:2;MSI:BOFF,DAT,E3,HFSF,JOFF,K21000700;PDR:B;PSE:ACFC35272;

[email protected]:~$ sudo usb_printerid /dev/usb/lp1
Error: No such file or directory: can’t open ‘/dev/usb/lp1’

[email protected]:~$ lpinfo -v
network beh
file cups-brf:/
network socket
network lpd
network ipp
network http
network https
direct hp
network ipps
direct usb://Canon/MG5300%20series?serial=2B2112&interface=1
direct hpfax
network dnssd://Canon%20MG5300%20series._printer._tcp.local/
[email protected]:~$

As I’m typing this, my printer has been trying to print a document for the last 60 min. The printer will not print a test page. The printer is obviously being seen by the system. There could be a problem with the printer; before I re-arranged my work station the printer was able to use the bottom tray. But after moving the printer around and flipping it on its side to connect the cable it began making weird clicking noises when I tried to print from the bottom tray. Had to use the back drop in for the paper, it did work until I reinstalled 20.04 and set the home on a different partition. ?????

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Marisa

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