Ubuntu 20.04 freezes on Dual Boot Laptop

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I use ubuntu 20.04 on a Dell Inspiron 7567 laptop. I have this reoccurring issue where the laptop completely freezes. This happens every 5 – 6 hours. The mouse becomes unresponsive, and all the processes in the background stop and if music is playing in the background, then the sound turns into some sort of grating beep. I can no longer suspend as usual by pressing the power button. The keyboard inputs also don’t work.
The only way to recover is with a hard restart by holding the power button.
This never happens when I use windows so I am sure that it is not a hardware issue. I don’t think it is related to the Nvidia drivers as even when I use the intel card with the sudo prime-select intel command, the problem still occurs.
I cannot get any information out of /var/logs/syslogs. I have been having this issue for months and just cannot seem to solve it.
Can anyone please help.

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Marisa

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